Digital Video is an exciting new medium with the potential to revolutionize the way organizations train their employees. However, there are questions that must be answered. How practical is video? What is the demand? What is the best use of video? In this paper, we compare the performance and quality of common digital formats, analyze 851,770 queries from an Excite database, and present the results of a study that explores the value of digital video in an educational environment.
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Smith et al. (1999) studied this question.
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