Popular Voice Assistant (VA) services such as Amazon Alexa and Google Assistant are now rapidly appifying their platforms to allow more flexible and diverse voice-controlled service experience. However, the ubiquitous deployment of VA devices and the increasing number of third-party applications have raised security and privacy concerns. While previous works such as hidden voice attacks mostly examine the problems of VA services' default Automatic Speech Recognition (ASR) component, our work analyzes and evaluates the security of the succeeding component after ASR, i.e., Natural Language Understanding (NLU), which performs semantic interpretation (i.e., text-to-intent) after ASR's acousticto-text processing. In particular, we focus on NLU's Intent Classifier which is used in customizing machine understanding for third-party VA Applications (or vApps). We find that the semantic inconsistency caused by the improper semantic interpretation of an Intent Classifier can create the opportunity of breaching the integrity of vApp processing when attackers delicately leverage some common spoken errors.
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Zhang et al. (2019) studied this question.
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