Citizen science is a form of collaborative research engaging the public with professional scientists. Information and communication technologies (ICT) are a leading factor in the recent spread of this phenomenon. A common assumption is that money and ICT are the ideal solutions to issues of data quality and participant engagement. The reality is instead that resource limitations often require adopting suboptimal ICT, including tools that are "free as in puppies" with hidden costs from poor usability and lack of appropriate functionality.
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Andrea Wiggins (2013) studied this question.
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