Key points are not available for this paper at this time.
This case was originally published as part of a hypertext paper: King, J.L. and Applegate, L.M., Crisis in the Case Study Crisis: Marginal Diminishing Returns to Scale in the QuantiativeQualitative Research Debate, Information Systems and Qualitative Research (ed. Allen Lee, Jonathon Liebenau, andJan DeGross), Chapman Publishing, 1997. The paper and case are also available online at: www.hbs.edu/applegate/ cases/research.
Applegate et al. (Mon,) studied this question.