Student opinion on the use of social networking tools by libraries

Purpose – The purpose of this paper is to explore the students’ opinion of Jawaharlal Nehru University (JNU), New Delhi, regarding the use of social networking sites (SNSs)/tools by library and their expectation from the library through SNSs. Design/methodology/approach – A survey was conducted using a well-designed questionnaire circulated among 200 students studying in JNU for the academic session 2011-2012. Findings – The study explores that most of the students are in favor of using the SNS/tools by the libraries and they expect the services should be provided to them by libraries through SNS/tools as well. Research limitations/implications – The study geographical area was confined to the students of the JNU, New Delhi, regarding their opinion on use of SNS/tools by the library. Originality/value – The paper highlights the student opinion regarding the use of SNS by library and further explores the expectations of students from library through SNS/tool.