Application of Business Intelligence Solution Development and Implementation in a Small-Sized Enterprise

Business Intelligence (BI) is an approach to optimize business decisions by utilizing existing information. BI has been supporting the organization to form effective strategic and tactical business strategies. For the past 2 decades, BI hasn't only had a great impact on large enterprises, but also it has aided in forming strong core strategies of small to mid-sized enterprises. This paper details the full BI solution's cycle; planning, design, and development with a focus on small enterprises. Fig. 1 (“System Development Cycle”) summarizes the process followed to develop a BI solution in this paper. The study involves a case study of a fictitious company, created for the sole purpose of applying the suggested BI solution. This case study elaborates on all the phases required to develop a BI solution for each phase. The challenges and benefits of the BI solution are thoroughly considered in this study. To evaluate the functionality of the proposed BI solution, several testing iterations were performed and the results of these iterations are presented at the end of this case study. The paper concludes by highlighting the areas for future research in BI.