The Relationship of Affect and Cognition Based Trust With Sharing and Use of Tacit Knowledge.

This study explored the relationship between affect-based and cognition-based trust and the willingness of professionals to share and use tacit knowledge. Affect-based and cognition based trust both influence willingness to share and use tacit knowledge. The effects of each type of trust differ between positive referents (well-liked co-workers) and negative referents (not-well-liked co-workers). The results suggest that managers can facilitate sharing and use of tacit knowledge by undertaking programs that develop both cognition and affect-based trust among co-workers.