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Emerging research suggests that on-site mentors can play an important role in supporting K-12 online learners, yet in practice there is wide variability in what mentoring looks like from program to program. Recently, states like Michigan have expanded online course access programs, accelerating the need for better on-ground support models for online learners. Unfortunately, many K-12 personnel have received little training on what different mentoring models could look like or should look like. In the absence of such professional development, many have simply learned by doing. This descriptive study provides insight into established and successful mentoring programs by way of mentor interviews that highlight a range of mentoring program practices, providing points of comparison for mentors, instructors, administrators, parents, and students in regard to alternative support structures and/or strategies for online learners.
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Freidhoff et al. (2015) studied this question.