Increasingly universities are being asked to demonstrate accountability through implementation of quality improvement procedures that include student evaluation questionnaires and peer observation. However, a review of research suggests that these procedures, in themselves, do not necessarily lead to improvement. Excellence in modern universities may be more effectively promoted by focusing on facilitating academics' growth in teaching expertise, perhaps first by encouraging staff to demonstrate accountability as part of a systematic programme of teacher education. Academic or staff developers can play an important role in implementing a teacher education programme, and encouraging and supporting a culture of academic leadership.
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Hendry et al. (2002) studied this question.
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