Ten-hour days and eight-hour nights: Can the Ottawa Shift System reduce the problems of shiftwork?

Abstract Most research on condensed working weeks has concentrated either on daywork only or on 12-h shifts. The Police Force in Ottawa, Canada, have been reporting positive experiences with a shift system which retains an 8-h night shift but which extends the day shifts to 10-h, thus enabling a 6-day rest period following night shifts. In the present study, the effects on well-being, personal, social and work disruption, alertness and sleep were evaluated when the same system was adopted by a police force in the UK. A survey was conducted at four police stations prior to the change and again 6 months after the change. Two of the stations did not change to the Ottawa system and hence formed a control group. The stations originally worked 8-h shifts with blocks of seven consecutive shifts. The results suggest that, in contrast to the control group the ‘Ottawa’ group experienced a significant improvement in well-being, a significant reduction in personal, social and work disruption, and a significant increase in average sleep duration over a shift cycle. Self-rated alertness at the end of shifts was no worse under the Ottawa system. However, the values were still very low at the end of the night shift and, with an average sleep duration between night shifts of only 6-4-h it suggests that the block of seven nights in the Ottawa system may need review.