How to leverage distributed data to create an HR 4.0 platform to support workforce management? A proposed solution based on three industrial contexts

The digital paradigm, or more commonly called the fourth industrial revolution, brings 4.0 technologies with the capacity to generate a high amount of data. Most companies already did some digital implementation, however the information generated is dispersed, and there is, therefore, an advantage in aggregating it in single management platforms. The human factor, which is being put aside of this digital revolution, is the focus of this paper. It is intended, using three different organizational contexts, to initiate the conceptualization of a platform that makes use of data from different sources and that aggregates them converging in human resource management KPIs. It is extremely pertinent that the human factor is placed at the center of technological innovation, as its retention becomes preponderant in a paradigm that is so volatile. Thus, this paper demonstrates the data sources observed in the three contexts, finds some functional requirements for the conceptualization of an HR 4.0 platform, such as, through the triangulation of methods, the key performance indicators that must be displayed in it.