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January 3, 2013BMJ Quality & Safety344 citations

Interprofessional education in team communication: working together to improve patient safety

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DBDouglas M. BrockEAErin Abu-RishCCChia-Ru Chiu

Key Points

  • The central aim is to evaluate the effectiveness of TeamSTEPPS training on student attitudes and skills in interprofessional communication.
  • Four-hour training session with 306 healthcare students spanning various disciplines.
  • Included one hour of TeamSTEPPS didactic session and three hours of simulation and feedback sessions.
  • Preassessments and postassessments measured changes in attitudes, knowledge, and skills regarding team communication.
  • Significant improvements were noted in attitudes toward team communication (p<0.001) and motivation (p<0.001).
  • Attitudinal shifts for TeamSTEPPS skills showed significant changes in team structure (p=0.002), situation monitoring (p<0.001), and mutual support (p=0.003).
  • Knowledge of TeamSTEPPS and communication in interprofessional teams improved significantly (p<0.001).

Abstract

BACKGROUND: Communication failures in healthcare teams are associated with medical errors and negative health outcomes. These findings have increased emphasis on training future health professionals to work effectively within teams. The Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) communication training model, widely employed to train healthcare teams, has been less commonly used to train student interprofessional teams. The present study reports the effectiveness of a simulation-based interprofessional TeamSTEPPS training in impacting student attitudes, knowledge and skills around interprofessional communication. METHODS: Three hundred and six fourth-year medical, third-year nursing, second-year pharmacy and second-year physician assistant students took part in a 4 h training that included a 1 h TeamSTEPPS didactic session and three 1 h team simulation and feedback sessions. Students worked in groups balanced by a professional programme in a self-selected focal area (adult acute, paediatric, obstetrics). Preassessments and postassessments were used for examining attitudes, beliefs and reported opportunities to observe or participate in team communication behaviours. RESULTS: One hundred and forty-nine students (48.7%) completed the preassessments and postassessments. Significant differences were found for attitudes toward team communication (p<0.001), motivation (p<0.001), utility of training (p<0.001) and self-efficacy (p=0.005). Significant attitudinal shifts for TeamSTEPPS skills included, team structure (p=0.002), situation monitoring (p<0.001), mutual support (p=0.003) and communication (p=0.002). Significant shifts were reported for knowledge of TeamSTEPPS (p<0.001), advocating for patients (p<0.001) and communicating in interprofessional teams (p<0.001). CONCLUSIONS: Effective team communication is important in patient safety. We demonstrate positive attitudinal and knowledge effects in a large-scale interprofessional TeamSTEPPS-based training involving four student professions.

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Cite This Study

Brock et al. (2013) studied this question.

synapsesocial.com/papers/6a220ae889ae9bae15e22822https://doi.org/10.1136/bmjqs-2012-000952
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