Key result
Implementing an eight-step quality management model increased surgical cases by 14.96%, reduced cancellations by 14.6%, and increased operating theater revenue by 68.8%.
Why the study?
The operating theater is resource-intensive and costly, making productivity assurance a high priority, prompting an examination of a quality management model's effects.
Does an eight-step quality management model improve operating theater productivity and financial performance?
Does an eight-step quality management model improve operating theater productivity and financial performance?
Implementing an eight-step quality management model in the operating theater significantly improves operational productivity, clinical outcomes like successful CPR, and financial performance.
Answers are grounded in this paper and cite their sources.
May boost operating theater efficiency; leaves open need for randomized confirmation before practice change.
Purpose The operating theater (OT) is resource-intensive, costly and assuring its productivity is a high priority. This study aimed to examine a quality management model's effects on a hospital's OT productivity. Design/methodology/approach The participatory action research approach was used for the intervention. A multidisciplinary quality improvement team was formed. The team improved OT operational processes using an eight-step quality management model. OT’s key performance indicators such as surgical cases, surgical cancellation, bill deductions, successful cardiopulmonary resuscitation, patients' complaints and employees' job satisfaction were collected before the intervention and compared with those of after intervention to determine the efficacy of the quality management model. Findings Applying a quality management strategy increased surgical patients' number by 14.96%, reduced surgery operations cancellation by 14.6 %, and decreased bill deduction by 44.9%. Besides, successful cardiopulmonary resuscitation increased by 21.17%, patients' complaints reduced by 61.5% and, finally, staff satisfaction increased by 15.6 %. Improved OT productivity resulted in improved financial performance. As a result, the OT revenue has risen by 68.8%. Originality/value This study highlights that implementing the right quality management model properly enhances hospitals' productivity. It also offers suggestions on how to implement a quality management model successfully in a hospital setting.
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Mosadeghrad et al. (2020) studied Operating theater productivity. Eight-step quality management model vs. Before intervention was evaluated on Operating theater productivity (surgical cases, cancellations, bill deductions, revenue). Implementing an eight-step quality management model increased surgical cases by 14.96%, reduced cancellations by 14.6%, and increased operating theater revenue by 68.8%.
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