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This study's examination of demography, personal, and social identity related to functional background offers insights about individuals' performance in cross-functional teams. We considered both the interaction between identity and dissimilarity with other team members and the interaction between identity and membership in a team's minority or majority. In explaining the relationship between identity and an individual's performance as a cross-functional team member, minority/majority membership interacted significantly with identity, but actual degree of dissimilarity did not.
Randel et al. (Mon,) studied this question.
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