In this paper, we present a few ethnographic vignettes on the use of WhatsApp from a study in Mexico City. We suggest WhatsApp is a paradigmatic example of how a particular technology becomes an infrastructure to sustain, and therefore shape, a wide range of quotidian activities, from personal to economic, from spiritual to political. WhatsApp exemplifies what we call technologies of life, as such technologies mediate almost all aspects of social life. On this basis, we propose two interventions into the research agenda that go beyond data-centric approaches and focus on the lived-experiences of individuals, families, and communities.
No takes yet. Share an insight, caveat, or question.
Cruz et al. (2020) studied this question.
Synapse has enriched 5 related papers. Consider them for comparative context: