Beyond compensation? Examining the role of apologies in the restoration of victims’ needs in simulated tort cases.

= 31.03) examined how these remedies impacted the satisfaction of these needs and dispute resolution by manipulating apology (no apology, apology), compensation level (partial, approximate, or exact), and harm within the same scenario. Apologies enhanced the restoration of participants' nonmaterial needs. However, settlement remained mostly contingent on compensation: (modest) effects of apology were restricted to partial compensation. These findings, therefore, imply that apologies could augment victims' restoration after torts, but may be limited as a catalyst for settlement. (PsycINFO Database Record (c) 2019 APA, all rights reserved).