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This paper presents the sixth stage of a major curriculum study and proposes a process for creating an e-assessment tool (e-AT) for hospitality programs housed in an accredited college of business. The proposed model is a system for closing the loop on assessment for continuous improvement of the hospitality program, its alumni, and its industry partners—while monitoring the real-time growth of students currently enrolled in that hospitality program. e-AT will streamline the assessment of student growth through constant monitoring, enabling the program to respond and change accordingly should areas of deficiency arise. e-AT will also be used to track the progress and promotion of alumni throughout their careers, as well as, to solicit their feedback along with the feedback of industry partners via an integrated survey.
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Swanger et al. (2010) studied this question.
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