Conceptual Development of Supply Chain Digitalization Framework

This paper presents a conceptual development on the use of novel digital technologies in the core supply chain management processes of plan, source, make and deliver Supply Chain Operations Reference (SCOR) model. We investigate the mechanisms by which supply chain digitalization influence supply chain capabilities which in effect impacts operational performance. We adopt the resource-based view of the firm to ascertain the transformational effect of supply chain digitalization. This study contributes to the literature toward understanding the conditions under which supply chain digitalization is more or less effective.