This article is based on the results of a benchmarking study of knowledge management that was initiated at the Knowledge Imperative Symposium in Houston, Tex., in September 1995. The symposium was co‐sponsored by Arthur Andersen and the Houston‐based American Productivity & Quality Center.
No takes yet. Share an insight, caveat, or question.
Robert Hiebeler (1996) studied this question.
Synapse has enriched 5 related papers. Consider them for comparative context: