ABSTRACT This research fills a gap in previous studies by exploring how job satisfaction mediates the connection between the efficacy of empowerment practices and employee agility. A comprehensive dataset was amassed through the distribution of 460 questionnaires to employees within commercial banks. Utilizing structural equation modeling, the data underwent rigorous statistical analysis to scrutinize the proposed hypotheses. This research significantly contributes to the existing literature by elucidating the pivotal role played by job satisfaction in shaping the intricate dynamics between empowerment practices and employee agility. The findings underscore the substantial mediating effect of job satisfaction in this relationship. Consequently, the study imparts practical policy recommendations for commercial banks, emphasizing enhancements in decision‐making processes, communication strategies, delegation of authority, team dynamics, and job satisfaction to foster employee agility and attain a competitive edge. In conclusion, addressing this research gap enhances comprehension of these interconnections, ultimately leading to heightened organizational efficacy.
Athamneh et al. (Thu,) studied this question.