30-PUB: Electronic Health Record (EHR) MyChart Questionnaire to Facilitate Diabetes Educator's Workflow: A Descriptive Observational Study

Introduction and Objective: The American Diabetes Association (ADA) promotes person-centered care and structured self-assessment tools. Certified Diabetes Care and Education Specialists (CDCES) often face workflow barriers accessing patient-reported data in the EHR. To improve accessibility, completion, and ADA alignment, we integrated electronic questionnaires into the MyChart check-in process. Objective: Evaluate the impact of EHR-integrated questionnaires on CDCES workflow, patient satisfaction, and completion rates (Feb 2023-Dec 2025). Methods: We conducted a descriptive observational study of patients attending initial education visits for gestational or pre-existing diabetes. Questionnaires, assigned by visit type, were completed before appointments, auto-populating EPIC flowsheets and chart notes. Data were extracted with SlicerDicer. Eight CDCES were surveyed on access pre- and post-implementation. Results: Before integration, 50% of CDCES reviewed intake questionnaires only “sometimes.” After integration, all reported improved access and consistent patient use. Among patients, 95% found questionnaires helpful. Completion rates rose from 0% in early 2023 to 82% in 2025. Conclusion: Embedding questionnaires into the EHR streamlined workflow, increased patient satisfaction, and supported ADA-endorsed person-centered care. Disclosure M.E. Diaz: None. A. Hubbard: None. P. Rondon: Other - Certified Pump Trainer; Ended; Insulet Corporation.