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This research investigates user satisfaction among Instagram users, highlighting usability issues and improvement recommendations.
This research investigates the usability of Instagram’s Liked Posts feature, focusing on navigation, scroll preservation, batch selection, and filtering. Using survey data from 37 respondents and secondary literature on mobile UX, algorithmic design, and digital well-being, the study identifies significant gaps in user satisfaction. Findings reveal strong demand for batch actions, personalized sorting, and improved accessibility. Comparative analysis with Twitter/X highlights Instagram’s limitations in retrievability. The study concludes with recommendations for policy and educational interventions to enhance user agency, inclusivity, and digital well-being.
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Mohammed et al. (2026) studied this question.
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