‘Meeting’ the patient where they are: reflections on the changing patient-clinician dynamic in remote cochlear implant care

Key Points

• To explore the evolving relationship between patients and clinicians in the context of remote cochlear implant care.
• Qualitative analysis of patient-clinician interactions during remote care sessions.
• In-depth reflections on the shifting dynamics due to telemedicine.
• Review of patient experiences and feedback on the remote care process.
• Identification of increased patient satisfaction and engagement in remote sessions.
• Notable improvement in accessibility to care for patients unable to attend in-person.
• Enhanced communication strategies that emerged during remote consultations.