Qualitative analysis explores how EHR-mediated articulation work affects clinicians’ experiences of meaningful work, suggesting implications for practice.
Electronic Health Records (EHRs) systems are linked toclinician burnout, yet theways in which they diminish professional meaning are notwell understood. This paper explores how EHR-mediatedarticulation work; the unseen coordination efforts neededto adapt rigid systems to flexible clinical settings shapesthe conditions under which clinicians experience meaningfulwork. Based on interviews with eight professionals workingwith Helseplattformen in Central Norway, along with auditand implementation documents, the study identifies a cycleof displacement: misalignments between the system andclinical practice generate invisible articulation work thattakes away time and cognitive resources fromactivities that foster clinicians’ autonomy, mastery,connection, and purpose. The paper contributes to the fieldof Computer-Supported Cooperative Work (CSCW) by framingarticulation work as a meaning terrain where meaningfulwork can either erode or sustain.
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Sameer Bhattarai (2026) studied this question.
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