Welcoming: The Challenges of Developing Material for Venezuelan Migrants Living in Cascavel-Pr

The article discusses the means used to promote access to social rights for Venezuelan migrants living in Cascavel-PR. Based on the demands identified during the immersion and the interviews with the migrants and facilitators, the research problem arose: how can access to social rights be promoted for Venezuelan migrants living in the country? To this end, an instructional prototype was developed in Spanish, capable of transmitting accessible information on the paths to regularizing migratory documents, and some of the rights and services guaranteed to migrants in Brazilian territory. The measure promotes the reduction of inequalities, helping migrants and their families to have a more dignified life in the country, the initiative boosts progress towards the global goals set out in the 2030 Agenda for Sustainable Development. The method of approach was inductive, the method of procedure was action research and social impact research and the research technique was semi-structured interviews. The research contributes to science and has the potential to generate positive social impact by helping migrants and facilitators to understand services and rights. The prototype was disseminated after the content was validated by users and the actors involved in assisting migrants. Future studies could adapt the prototype to other contexts, since Design Thinking prototypes can be improved.