Developing change leaders: Assessing the impact of a development programme

The literature on change management and change leadership recognises the significance of change as a core aspect of business which is enduring rather than transient. Relatively little research has been conducted into the competencies required for effective change leadership, however, and even less about how these competencies might be developed. This paper examines the application of a process to develop change leadership within one organisation and the impact which this has had in business, organisational and individual competency terms. Using a combination of quantitative and qualitative research, the authors have demonstrated that a development intervention has had a notable impact on all three areas. The lessons from this case are discussed along with proposals for further areas of future research.