Patient satisfaction with psychiatric outpatient care and associated factors among patients attending public hospitals in the Harari Region, Eastern Ethiopia
52.8% of participants were satisfied with the psychiatric outpatient services (95% CI: 47.75%–57.60%).
Factors associated with higher satisfaction included major depressive disorder (AOR = 3.12; 95% CI: 1.62–6.02) and strong social support (AOR = 3.29; 95% CI: 1.86–5.80).
Consistent availability of medications (AOR = 4.11; 95% CI: 2.54–6.67) and waiting times of <30 minutes (AOR = 4.19; 95% CI: 1.34–13.09) also significantly influenced satisfaction.