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June 15, 2026Discover Mental HealthOpen Access

Patient satisfaction with psychiatric outpatient care and associated factors among patients attending public hospitals in the Harari Region, Eastern Ethiopia

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Authors

MTMubarek TunaMDMekdes DemissieDADaniel Alemu

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Overview

Cross-sectional study assesses patient satisfaction in psychiatric outpatient care, indicating factors influencing improvement.

Key Points

  • The study aims to evaluate patient satisfaction levels and identify associated factors among psychiatric outpatients in Eastern Ethiopia.
  • Conducted a multicenter cross-sectional study with 422 psychiatric outpatients using systematic random sampling.
  • Data collection involved a structured questionnaire with standardized assessment tools.
  • Multivariable logistic regression analysis identified factors influencing patient satisfaction.
  • 52.8% of participants were satisfied with the psychiatric outpatient services (95% CI: 47.75%–57.60%).
  • Factors associated with higher satisfaction included major depressive disorder (AOR = 3.12; 95% CI: 1.62–6.02) and strong social support (AOR = 3.29; 95% CI: 1.86–5.80).
  • Consistent availability of medications (AOR = 4.11; 95% CI: 2.54–6.67) and waiting times of <30 minutes (AOR = 4.19; 95% CI: 1.34–13.09) also significantly influenced satisfaction.

Cite This Study

Tuna et al. (2026) studied this question.

synapsesocial.com/papers/6a2f97c8a1cfeec490828de9https://doi.org/10.1007/s44192-026-00511-7
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