Migrant entrepreneurial intentions’ effect on market inclusivity: the mediating role of social capital in the refugee-led SME sector

Purpose The research explores the link between migrant entrepreneurial intentions and market inclusivity, with a specific emphasis on the mediating influence of social capital in refugee-owned small and medium-sized enterprises (SMEs) in Jordan. Design/methodology/approach This study used a quantitative approach with data from a survey of 377 refugee entrepreneurs in Amman, Jordan. Structural equation modelling (SEM) was used to examine the relationships between Migrant entrepreneurial intentions, Social capital and Market inclusivity. Findings The findings suggest that Migrant entrepreneurial intentions positively affect Market inclusivity. Migrant entrepreneurial intentions are also a significant factor in Social capital, and Social capital positively impacts on Market inclusivity. The mediation analysis shows that the effect of Migrant entrepreneurial intentions on Market inclusivity is mediated by Social capital, implying that the process of converting entrepreneurial intentions into inclusive market outcomes is largely contingent on the formation and use of social networks and trust relationships. Originality/value This research adds to the literature by bringing together the intention and relational approaches to explain inclusive market outcomes in refugee entrepreneurship. It underscores the role of social capital as a conduit between entrepreneurial intentions and socio-economic outcomes, especially in the context of weak institutional environments.