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Survey study assesses emotional connections with AI chatbots in Gen Z, revealing implications for real-life interactions.
This study explores Gen Z's emotional engagement with AI chatbots, examining (1) how Gen Z perceives romantic relationships with AI and whether these are seen as emotional support, (2) whether such engagement affects real-life relationships, and (3) the potential risks of emotional dependence on AI. A survey of 152 Gen Z respondents combined with qualitative analysis was used to assess their experiences and emotional reactions. The findings indicate that while AI chatbots may offer temporary emotional relief, most respondents do not consider them emotionally understanding or a substitute for human relationships, though excessive reliance on AI could, over time, affect personal and social relationships.
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Sipra et al. (2026) studied this question.
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