This article investigates how artificial intelligence affects small firms, suggesting careful planning for sustainable growth.
Artificial Intelligence is making impressions on company operations. In early days only big companies using AI but now small business also fill the importance of AI in their business development. Similar to other types of businesses small businesses also need to take proper decisions to increase customer numbers, there satisfaction, decreasing cost of operations and increase efficiency. By examining its uses, benefits, drawbacks, difficulties, and overall impact on business operations, this article investigates how artificial intelligence affects small firms. The secondary data included in the study came from reputable online sources, books, journals, and reports. According to the report, AI benefits small firms, but sustainable growth requires careful planning, ethical use, and training.
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Salate et al. (2026) studied this question.
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