Decision-making processes with focus on water demand planning

Decision-making processes in Water Demand Planning (WDP) represent a novel and significant concept within the domain of public administration.This paper employs a qualitative approach, integrating both secondary and primary data sources.Secondary data, acquired through a systematic literature review encompassing 468 documents from Scopus-indexed journals spanning from 1972 to 2024, shed light on the extensive literature surrounding decision-making processes in WDP.However, the bulk of this research has predominantly emanated from developed countries such as the USA, UK, Australia, and the Netherlands, with developing nations lagging in this area of study.In addition to secondary data analysis, primary data from interviews and questionnaires are utilised for thematic and statistical analysis.Insights gleaned from interviews and questionnaires suggest a potential deficiency in organisational decision-making processes within management ranks.In summary, this study underscores the newfound importance of decision-making processes in WDP within the public administration sphere.