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Background: The Healthy Community Clinics Program, launched by the Royal Health Awareness Society in partnership with the Ministry of Health, aims to strengthen primary health centers' capacity for preventive care and support patients in managing non-communicable diseases. Aim: This study explores patient experiences in improving self-management through education, counseling, and support provided by healthcare providers at Healthy Community Clinics. Methods: A qualitative study design was used to conduct semi-structured telephone interviews with 100 patients living with Non-Communicable Diseases from three regions of Jordan (North, Central/middle, South), covering 12 governorates. Results: Thematic analysis identified three themes: patients' perceptions of the program's impact on their lives; factors influencing engagement and adherence; and experiences with healthcare providers. Conclusion: The findings suggest the Healthy Community Clinics program positively influenced patients' health behaviors, lifestyle choices, and satisfaction with care.
Al-Maghaireh et al. (Sat,) studied this question.