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June 27, 2026Global Knowledge Memory and Communication

Cyber resilience in banking: investigating employee knowledge and behavioural influences

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Authors

TGTanvi GodboleRPRashmi Ranjan PanigrahiSGSaikat Gochhait

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Overview

Randomized trial examines the influence of cybersecurity investments on employee behavior, indicating a need for enhanced knowledge sharing.

Key Points

  • This research aims to understand how cybersecurity investments and compliance affect the cyber resilience behavior of banking staff in India.
  • Data collected from 308 banking professionals across eight private-sector banks in India.
  • Partial least squares structural equation modelling was used to assess reliability, validity, and hypothesized relationships.
  • Examined the mediating effects of knowledge sharing and employee expertise on cyber resilience behavior.
  • Investment in cybersecurity and adherence to regulations significantly enhance cyber resilience behavior in banking employees.
  • Knowledge sharing and employee expertise mediate the relationship between bank's cybersecurity posture and cyber resilience behavior.

Cite This Study

Godbole et al. (2026) studied this question.

synapsesocial.com/papers/6a3f6972aea7db3c195403achttps://doi.org/10.1108/gkmc-09-2024-0584
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