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June 28, 2026Health ExpectationsOpen Access

Barriers and Facilitators to Telehealth in Underserved Rural Communities: A Mixed‐Methods Formative Evaluation

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Authors

JTJulia TerhuneBHBree HoltzSFSabrina Ford

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Overview

Mixed-methods evaluation identifies barriers and facilitators to telehealth adoption in underserved rural communities, suggesting improvements needed.

Key Points

  • This evaluation aims to identify barriers and facilitators to adopting telehealth in underserved rural areas.
  • Mixed-methods design including surveys and semi-structured interviews with rural stakeholders
  • Surveys assessed telehealth utilization, perceptions, and technology access
  • Data analyzed descriptively and thematically using UTAUT constructs.
  • 51.8% of respondents reported annual incomes below $20,000
  • Key barriers included limited internet connectivity (72.8%), technology challenges (66.6%), and lack of knowledge (62.5%)
  • Trust and comfort with providers were highlighted as central to acceptance of telehealth.

Cite This Study

Terhune et al. (2026) studied this question.

synapsesocial.com/papers/6a40ba8861bb0a67205c6503https://doi.org/10.1111/hex.70747
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