This case study presents a framework linking risk management and user experience in pharmaceutical packaging, suggesting enhanced safety and efficiency.
This paper presents a design support framework that focuses on linking product design with risk management within the pharmaceutical packaging industry. The framework is intended for use by packaging designers and adopts a multi-user perspective to identify design requirements and integrate them into risk mitigation activities. It promotes safe and effective packaging through proactive design, reducing costly redesign measures. A preliminary version is presented which has been developed through studies with key industry stakeholders, including pharmaceutical packaging designers.
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Bianco et al. (2026) studied this question.
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