Talent and Workforce Development for AI: Building AI-Related Skills Among Frontline Workers and Managers for Productivity Gains

Key Points

• The aim is to identify effective strategies for building AI-related skills among frontline workers and managers to enhance productivity.
• Analyzed current workforce training approaches on AI skills
• Engaged with frontline workers and managers to assess training needs
• Outlined best practices for implementation of AI skill development
• Identified key skills gaps in frontline positions
• Demonstrated potential productivity increases through targeted training programs
• Recommended tailored strategies for skill development at various organizational levels