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July 8, 2026Global Knowledge Memory and Communication

Qualitative and quantitative effects of a cause-related viral campaign

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Authors

EMElísabet MoraNVNatàlia VilàIKInés Küster-Boluda

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Overview

Mixed-methods research analyzes a viral campaign's impact on attitudes towards brands and social causes across cultures.

Key Points

  • This research aims to analyze the effectiveness of an online brand cause-related communication campaign.
  • Quantitative study with 1,232 international respondents evaluating ad-sharing intentions and comments.
  • Qualitative analysis of 395 user-generated comments regarding the ad, brand, and social cause.
  • Cultural comparison of responses from participants in Spain, England, and Ecuador.
  • Identified cultural differences in responses to brand-cause communication campaigns.
  • Positive content arguments encourage ad virilisation, while negative arguments inhibit sharing.
  • Highlighted the importance of understanding cultural idiosyncrasies in viral marketing.

Cite This Study

Mora et al. (2026) studied this question.

synapsesocial.com/papers/6a4de835d2ea289ef628303bhttps://doi.org/10.1108/gkmc-02-2025-0169
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