Working paper examines leadership silence effects in crises, highlighting frameworks for prevention and resilience.
Every organization has a breaking point — a crisis moment that demands decisive leadership. This working paper examines the psychological phenomenon of leadership silence during organizational crises: the moment when leaders, facing overwhelming pressure, disengage from communication and decision-making at precisely the time their voice is most needed. Drawing on documented cases of organizational failure, the paper explores the cognitive and structural mechanisms behind leadership silence, its cascading effect on organizational response, and the long-term reputational and operational damage it produces. Practical frameworks for preventing leadership silence and building crisis-resilient organizations are discussed.
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Gökhan Gülatik (2026) studied this question.
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