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July 8, 2026Baylor University Medical Center Proceedings

Supporting patient understanding of cervical and ovarian cancer: how well does AI perform?

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Authors

RSRiley ShinASAshley ShinMRMia Ramirez

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Overview

Randomized trial assesses AI chatbot performance in providing cancer information, suggesting AI's potential and limitations.

Key Points

  • This research aims to evaluate the accuracy and comprehensiveness of AI responses to patient questions about cervical and ovarian cancer.
  • Five AI chatbots were assessed with 26 standardized cancer FAQs by three gynecologic oncologists, using a blinded, randomized survey.
  • Responses were rated on a 4-point scale for accuracy and readability was measured.
  • Flesch-Kincaid grade levels were recorded to evaluate the reading difficulty of responses.
  • For cervical cancer, average chatbot scores ranged from 1.2 to 2.7, indicating varying accuracy in responses, with ChatGPT 3.5 scoring best at 1.4.
  • For ovarian cancer, average scores were slightly better, with ChatGPT 3.5 scoring 1.3 as the most accurate.
  • All responses were above an 11th-grade reading level, suggesting that AI-generated content may be too complex for many patients.

Cite This Study

Shin et al. (2026) studied this question.

synapsesocial.com/papers/6a4de9e4d2ea289ef6283dc4https://doi.org/10.1080/08998280.2026.2694930
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