Analyzes customer satisfaction concerning service quality at a Bajaj showroom, indicating areas for improvement.
This study focuses on the organizational performance and customer satisfaction of Bajaj Auto. The main objective of the study is to understand the company’s services, product quality, employee performance, and customer satisfaction level. Data were collected through questionnaires and customer feedback methods. The study analyzes important factors such as product quality, service satisfaction, pricing, and staff behavior.
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G. SURYA GURUSARAN.P (2026) studied this question.
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