This paper evaluates how ‘regulatory governance’ has evolved as a conceptual framework among the research community and practitioners in the utilities sector literature, what its essential dimensions are, and how it impacts sectoral performance. A thematic and methodological review of 116 relevant articles in the energy and telecommunications domains has been undertaken to create a firm foundation for the advancement of knowledge by (i) uncovering areas where research is required, (ii) identifying areas where a plethora of academic research exists and closing them, and (iii) facilitating the development of new theories. The reviews of the articles helped in the identification of four and five vital themes in the energy and telecommunications domains, respectively, while the methodological review revealed the popular techniques under qualitative, quantitative, and mixed research designs – a piece of useful information for future research. The study highlights essential dimensions of regulatory governance and recommends enhanced use of a qualitative approach for gaining insights into social issues, native viewpoints of policy practitioners, and the generation of relevant substantive theories. The study has mapped the micro themes under attributes, mechanisms/instruments (how and why), and outcomes (what) of regulatory governance and recommends enhanced use of grounded theory, phenomenology, and an action research approach.
Mishra et al. (Sat,) studied this question.