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Purpose The purpose of this study is to assess the mediating role of remote working (REMW) in the effect of clearly defined digital leadership competencies (DLCs)-measured through validated scales-on the employee performance (EMPE) of non-governmental organizations (NGOs), a context focusing on leadership literature. Design/methodology/approach A cross-sectional design was employed to collect data from the target population, which comprises all employees and managers in Palestinian NGOs in the West Bank. While convenience sampling facilitated data collection, it may limit the generalizability of findings beyond this context, a consideration for future research. Findings The study posited four main hypotheses; under the first, all six DLCs have a significant positive impact on REMW. This practice also significantly impacts EMPE. Furthermore, REMW significantly mediates the relationship between DLCs and EMPE, with a positive effect, indicating that leadership efforts are more impactful under the umbrella of well-structured REMW. Originality/value This study is distinctive from previous studies in terms of context and method. It is a pioneering study on NGOs in the Palestinian context. It is the first study to investigate the role of REMW in mediating the effects of DLCs on EMPE.
Iriqat et al. (Mon,) studied this question.