Supply chain resilience and corporate performance enhancement of Chinese IT service firms in the era of ‘decoupling’

As global economic integration deepens, supply chain management has grown increasingly central to enterprise development. However, recent events like escalation of China-U.S. trade frictions and decoupling have heightened global supply chain instability. Enhancing supply chain resilience is crucial to safeguarding economic stability and mitigating external shocks. This paper employs a case study of iFLYTEK to examine how supply chain resilience impacts corporate performance in the IT services industry. Findings reveal that resilience primarily influences performance through profitability and R&D investment, with economic policy uncertainty amplifying its effect. The conclusions help firms enhance competitiveness by developing resilient supply chains.