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July 18, 2026Open Access

Building a Web-Based Library Research Support System in A County-Level Hospital: A Five-Year Service Evaluation from China

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Service evaluation demonstrates improvements in research capacity and satisfaction in a county-level hospital.

To describe and evaluate a web-based library research support system in a county-level hospital over five years.
Single-centre service evaluation at Xiangshui County People's Hospital, China.
Utilized aggregate data from 2021 to 2025 including visits, downloads, and training records.
Applied descriptive statistics, Pearson correlation, and least-squares linear trend analyses.
Recorded 11,409 visits and 7,889 downloads from 2021 to 2025, with a download-to-visit ratio of 69.15%.
Annual publications increased from 6 to 28, with notable growth in research projects and training sessions.
Satisfaction scores rose from 82.4 to 92.3 points, and satisfaction rates improved from 84.4% to 94.0%.

Yi et al. (2026) studied this question.

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