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This study explores the evolution of corporate social responsibility (CSR) and the growing skepticism surrounding its practices through a bibliometric analysis spanning three distinct periods: 1994–2011, 2012–2018, and 2019–2024. Utilizing the Bibliometrix R package, the research examines 1,561 CSR-related articles and 1,077 articles addressing CSR skepticism, focusing on publication trends, influential contributors, and thematic clusters. The findings highlight the dynamic interplay between CSR efforts and skepticism, revealing key factors such as greenwashing, transparency, and the emergence of ESG frameworks. The study also identifies geographical shifts in research focus, with emerging economies contributing significantly in recent years. By linking the intellectual structure of CSR research to practical challenges, this analysis underscores the importance of transparent communication and authenticity in mitigating skepticism. The insights provide actionable strategies for businesses, policymakers, and academics to navigate the complexities of stakeholder expectations in a globalized, digital era.
Phan et al. (Tue,) studied this question.