Customer Segmentation and Churn Analytics: A Dashboard Approach for European Banks

Anshika Chandra

doi:10.5281/zenodo.21442319

July 19, 2026Open Access

Customer Segmentation and Churn Analytics: A Dashboard Approach for European Banks

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Key Points

The aim is to analyze customer churn patterns in European banks and identify effective retention strategies.
Utilized segmentation and demographic profiling to analyze customer data.
Applied financial comparisons to evaluate differences in customer behavior.
Developed an interactive dashboard using Streamlit to visualize insights.
Identified key factors contributing to customer churn.
Provided actionable insights for customer retention strategies.
Demonstrated the effectiveness of the dashboard in presenting data-driven insights.

Implication

Dashboard approach analyzes customer churn in European banking, suggesting strategies for retention.

Abstract

Data‑Driven Insights into Customer Churn in European Banking This paper presents a comprehensive analysis of customer churn patterns in European banks using segmentation, demographic profiling, financial comparisons, and predictive modeling. An interactive dashboard built with Streamlit provides actionable insights for retention strategies and policy implications.

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Cite This Study

Anshika Chandra (2026) studied this question.

synapsesocial.com/papers/6a5f0bea86a4235cc161976c https://doi.org/10.5281/zenodo.21442319

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Customer Segmentation and Churn Analytics: A Dashboard Approach for European Banks

Key Points

Implication

Abstract

Discussion

Cite This Study

Customer Segmentation and Churn Analytics: A Dashboard Approach for European Banks

Key Points

Implication

Abstract

Discussion

Cite This Study

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