Maintenance business model: a concept for driving performance improvement

Maintenance function within manufacturing companies should be seen as a source of added-value. Indeed, improvements of maintenance performance have an effect also on the whole company's performance: this integrated view may be supported by the concept of maintenance business model (MBM). This paper proposes a framework including MBM as an intermediate link between the formulation and the execution of maintenance strategy. The MBM can be used as a means for analysing and improving maintenance management activities in order to provide the highest value to the stakeholders of maintenance function.