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July 22, 2026International Journal of Quality & Reliability Management

Decision support system for smart maintenance combining multicriteria and machine learning approaches: case study at the Brazilian Mint

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Authors

JNJaqueline Alves do NascimentoRCRodrigo Goyannes Gusm�ão CaiadoLSLuiz Felipe Scavarda

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Overview

Randomized trial develops a decision support system for predictive maintenance in an industrial context, enhancing operational accuracy.

Key Points

  • This research aims to create an integrated system that combines multicriteria decision-making methods and machine learning techniques to improve asset maintenance decisions.
  • Conducted a structured case study with qualitative and quantitative data collection via interviews, focus groups, and observations.
  • Implemented multicriteria decision-making methods (AHP-AIP, MOORA, MULTIMOORA, Borda Count) and forecasting techniques (ARIMA, ANN) in a Python-based decision support system.
  • Prioritized assets for predictive maintenance and forecasted corrective maintenance needs.
  • Integration of MCDM and ML techniques improved decision-making accuracy for asset maintenance.
  • The developed decision support system is operational at the Brazilian Mint, effectively handling complex data challenges.
  • Fit analysis revealed the system delivers high value under varying conditions, demonstrating its potential adaptability beyond the specific organization.

Cite This Study

Nascimento et al. (2026) studied this question.

synapsesocial.com/papers/6a605e5b4163e025518d819ahttps://doi.org/10.1108/ijqrm-12-2025-0473
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