The false promise of Primary Health Network generalist needs assessments

Primary Health Networks (PHNs) are required to produce needs assessments to guide their commissioning activities. We argue that the current approach to needs assessments is conceptually flawed and operationally counterproductive, creating a ‘false promise’ of unmet community expectations. An analysis of the most recent needs assessments published by all PHNs in May 2026 revealed substantial variation in scope and length. This variability reflects deeper conceptual problems: ambiguity about whose needs are being assessed, over what time frame and how findings translate into action within a highly constrained funding envelope. PHN funding represented <1% of total Australian health expenditure in 2022–2023, yet general needs assessments are often framed as if PHNs can address the full range of community health needs. When broad needs are identified without realistic prospect of being met, community expectations may be raised and then disappointed. The paper argues for a fundamental reorientation away from voluminous general needs assessments produced at the individual PHN level towards focused, service-specific needs assessments, grounded in known funding constraints. These would be better suited to co-design with local communities, and more likely to produce actionable commissioning decisions. The paper also proposes that ‘average’ or expected needs be defined centrally, drawing on national data and evidence, so that PHNs can focus their efforts on identifying meaningful local variation and service gaps. Reform of PHN needs assessment guidance, supported by centralised evidence synthesis and outcome frameworks, would improve efficiency, reduce duplication and deliver on the promise of community-responsive primary healthcare commissioning.