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The goal of this paper is to develop a novel supply chain integration (SCI) maturity model, which embraces the opportunities given by Industry 4.0 (I4.0) related technologies in its assessment model, a weighted fuzzy rule-based assessment method, and a flexible assessment procedure (cycle) to address the context-specific nature of SCI. The research builds on design science. A confirmatory real-world application tested the model’s consistency and usability. Results reveal that the offered artefact is a robust/practical tool for assessing and guiding organisations in their maturation paths, providing support on how to work tighter together internally and externally with suppliers and customers. The weighted fuzzy rule-based assessment method generated consistent results while dealing with the highly subjective task of assessing SCI maturity in the scope of I4.0. To the best of the authors’ knowledge, this is the first SCI artefact that considers I4.0 opportunities in different implementation levels, along with an assessment procedure for contextualised maturity assessment and guidelines generation.
Israel et al. (Fri,) studied this question.